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Contacting Undiscovered Scotland

Undiscovered Scotland a wholly independent website based in Livingston, West Lothian, and may be reached by email at: info@undiscoveredscotland.co.uk. We also have a Feedback Form on the site, and guidance for those wanting their businesses included on Undiscovered Scotland is set out on the Site Info page. We try to respond to all customer queries made by email within 48 hours.

Before emailing us with a general enquiry please take a moment to consider whether or not Undiscovered Scotland is the best place to direct it. We get many enquiries that are not really intended for us, or which can simply be resolved by using an Internet search engine like Google; or our own Site Search.

The checklist below should allow you to decide whether you can get what you want more quickly or more easily elsewhere.

  • Requests for brochures or printed information should be directed to VisitScotland, Scotland's National Tourist Board, via www.visitscotland.com or info@visitscotland.com or Tel: 0845 22 55 121. Or you can get in touch with the local tourist information offices via the contact details given on the Area Info Pages available via many pages on Undiscovered Scotland.
  • Detailed local queries are usually best directed to the locally based or community web sites we link to from the Area Info Pages available via many pages on Undiscovered Scotland: or by using the Tourist Information or Local Authority contact information on those pages.
  • Visitor Attraction opening hours, prices and other enquiries (e.g. weddings and events). Our Feature Pages usually one or more links to the operator's web site and other contact information in their right-hand columns. All enquiries about particular visitor attractions should, where possible, be directed to the operators of the attraction or venue rather than to Undiscovered Scotland.

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